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A coupon is a code guests type when they book on your booking site, like SUMMER10, for a percentage or an amount off. Use them for returning guests, newsletters or quiet weeks.
Only owners and admins can create and change coupons.

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Create a coupon

1

Open coupons

Go to Settings → Coupons and click New coupon.
2

Set the code and discount

  • Code: what guests type, 3 to 30 letters, digits, - or _. Guests can type it in any case.
  • Discount: Percent off or Amount off. An amount off needs a Currency, and only works on listings priced in that currency.
  • Note (only you see it): a reminder of what the coupon is for.
3

Limit it (optional)

  • Can be used from and Can be used until: when guests can book with it.
  • For stays from and For stays until: which stays it’s for.
  • Minimum nights: the shortest stay it applies to.
  • Properties: All properties, or Choose properties… for some listings only.
  • Uses in total and Uses per guest: how many bookings can use it, overall and per guest email address.
4

Save

Click Save coupon. The coupon is Active straight away.

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How guests use it

On your booking site, under Have a coupon code?, the guest types the code. If it applies, the price drops straight away. If not, they see why, for example “This code has expired”, “This code needs at least 3 nights”, “This code isn’t valid for this property” or “This code has been used up”. The discount comes off the rent, after the listing’s own discounts (weekly, monthly, early booking, last-minute). Fees and taxes that are a percentage are then worked out on the lower rent. The booking’s Price breakdown shows the coupon. You can also apply a coupon to a booking you add yourself, with Coupon code on the New booking form, and API clients can send coupon_code when they create a booking.

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Change or stop a coupon

On Settings → Coupons, the list shows each coupon’s Discount, when it’s Valid, its Uses and Status.
  • Edit changes it. Bookings already made keep the discount they got.
  • Deactivate stops guests from using it. Activate turns it back on.