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Bookings lists every booking for your team, wherever it came from. Open one to see the stay, the guest, the payments, the messages and everything that has happened to it.

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The list

Go to Bookings in the sidebar. Each row shows the Code (the booking’s confirmation code), Guest, Listing, Dates, Source, Status and Total. Click a row to open the booking. Narrow the list with:
  • Search guest or code…: a guest’s name or a confirmation code;
  • All statuses, All sources and All listings: one status, source or listing;
  • Check-in from and Check-in to: bookings arriving between two dates.
Reset filters shows everything again.

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Statuses

To change a status, open the booking and pick the action in Choose an action… (Confirm booking, Mark as completed or Cancel booking), then click Submit. Only the actions that fit the booking’s status are offered.
Bookings aren’t completed on their own: a confirmed booking stays Confirmed after check-out until you mark it as completed.
For a booking Awaiting payment, Extend gives the guest more time to pay: 24 hours, 48 hours or 7 days.

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Sources

Calendar sync with Airbnb, Booking.com and Vrbo doesn’t create bookings: the nights booked there show on the calendar as blocked. See Calendar sync.

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Payment status

Direct bookings also have a payment status, because Overviu tracks their money: The Payment section of the booking shows each payment, refund and what’s still owed.

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Inside a booking

A booking’s page has its Stay (listing, unit, dates, guests), the Guest, the Price breakdown and Payment, the Security deposit, the Guest page tasks, Messages, Internal notes and a Timeline of everything that happened and who did it.