- Booking terms: your general terms, which guests accept when they book on your booking site.
- Rental agreement: a contract for the stay, filled in with each booking’s details, which guests sign on their booking page.
Only owners and admins can publish terms and the rental agreement.
Booking terms
1
Open the terms
Go to Settings → Booking site → Terms.
2
Write them
Write your terms in the Terms editor: house rules for bookings, payment, cancellation, liability, whatever applies to you.
3
Publish
Click Publish. The screen shows when they were published and by whom.
- guests tick “I agree to the booking terms and the cancellation policy” before they can book on your booking site;
- the terms are on your booking site’s terms page, linked from the booking form;
- direct bookings you add yourself ask the guest to accept them on their booking page, when there’s no rental agreement to sign;
- if you publish new terms, guests who book after that accept the new version. Bookings already made keep the version their guest accepted.
Rental agreement
1
Open the agreement
Go to Settings → Booking site → Rental agreement.
2
Write it
Write the agreement in the Agreement editor. Use placeholders for each booking’s details; they’re filled in for every guest:
3
Choose whether it's required
Leave Require a signed rental agreement on to ask every direct-booking guest to sign. It saves as soon as you switch it.
4
Publish
Click Publish.
How guests sign
On their booking page, the guest reads the agreement with their booking’s details filled in, ticks that they agree to it and the booking terms, types their full name and clicks Sign agreement.- Signed copies never change, even when you publish a new version.
- If you change the booking after they’ve signed, they’re asked to sign the updated agreement.
- On the booking in Overviu, the Guest page section shows who signed and when. Download saves the signed agreement as a PDF.
- If a guest signs on paper instead, click Mark as signed (on paper) with a note.