Only owners and admins can see reports.
Choose what to look at
At the top of Reports:- the period: a Month, a Year (shown month by month) or a Custom range with From and To;
- All listings, or one listing.
Performance
Below them, a chart over the period, and tables By source and by listing.
How nights and revenue are counted
- A stay’s revenue is spread evenly over its nights. A stay from 29 September to 3 October puts two nights in September and two in October.
- Confirmed and completed bookings count. Pending, awaiting-payment and cancelled ones don’t.
- Nights you blocked aren’t open to book, so they don’t lower your occupancy.
- Nights synced from Airbnb, Booking.com or Vrbo count as occupied, under Booking sites (calendar), but have no revenue: the calendar feeds carry no prices.
- Only listings that are Active today add nights open to book. Draft, archived and trashed listings still show their past stays and revenue.
Money
Money counts on the day it moved: a payment on the day it succeeded, a refund on the day it went back. This matches your bank and Stripe statements.- Money in and out: Payments received, Extras charged, Deposits kept, Refunds given and Net income, with a chart over the period.
- By method: how guests paid: Stripe, cash, bank transfer, card terminal or other.
- Deposits in this period: security deposits Taken, Returned and Kept. Deposits are held, not earned, so only the kept part counts as income.
- Movements: every payment, refund and deposit step, with the date, booking, guest, listing, type, method and amount.
- Outstanding: bookings that still owe money, by check-in, with Overdue ones marked.
- Deposits held: the security deposits on guests’ cards right now, and when each is returned.