> ## Documentation Index
> Fetch the complete documentation index at: https://docs.overviu.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Key ideas

> Teams and roles, listings and buildings, booking statuses and sources, the booking site and calendar sync.

A few ideas run through all of Overviu. Knowing them makes the rest of the guides quicker to follow.

## Teams

Everything in Overviu belongs to a team: listings, bookings, guests, messages and settings. Signing up creates your first team, and you can belong to several, for example your own rentals and a client's. Switch between them with the team switcher at the top of the sidebar; every page shows the team you've switched to.

Each team has its own plan, its own Stripe account and its own booking site.

### Roles

Everyone in a team has one of three roles.

| Role | What they can do |
| - | - |
| **Owner** | Everything, including the plan and billing, changing members' roles, removing members and deleting the team. Each team has one owner. |
| **Admin** | Everything an owner can do with the team's work and settings, and invite people. They can't manage billing, change roles, remove members or delete the team. |
| **Member** | Day-to-day work: listings, the calendar, bookings and the inbox. |

Members don't see:

* **Reports**;
* the money on the **Dashboard**: revenue, cash flow, upcoming payments and the getting-started checklist;
* the team's **Domains**, **Branding**, **Booking site**, **Coupons** and **Payments** settings.

They also can't move listings to the trash or restore them. See [Team and roles](/account/team-and-roles).

## Listings

A listing is something guests can book. There are three kinds.

* **Single property**: a house, villa or apartment let as a whole.
* **Building**: a building whose apartments or rooms are let separately. It holds unit types, and can also be booked as a whole (**Rent the whole building**).
* **Unit type**: a kind of unit inside a building, like "2-bedroom apartment", with the units of that type (2A, 2B…). Guests book a unit type, and Overviu assigns a free unit automatically.

Each unit counts toward your plan's limit: a single property is one unit, and a building counts only its units.

A listing's status decides whether guests can see it:

* **Draft**: new listings start here. Only your team sees them.
* **Active**: on your booking site and bookable.
* **Archived**: kept for your records, off the booking site.

A listing you no longer need can be moved to the trash, which takes it off the booking site; you can restore it from **Listings**. See [Create a listing](/listings/create-a-listing), [Buildings and units](/listings/buildings-and-units) and [Trash and restore](/listings/trash-and-restore).

## Bookings

Every booking has a status:

| Status | What it means |
| - | - |
| **Pending** | The booking holds the dates and waits for you to confirm it. |
| **Awaiting payment** | A guest is paying online. If the payment doesn't arrive by its deadline, the booking is cancelled and the dates are released. |
| **Confirmed** | The stay is on. Online payments confirm a booking automatically. |
| **Cancelled** | The booking no longer holds its dates. |
| **Completed** | The stay is over: you marked it as completed after check-out. |

And a source, where it came from: **Manual**, **Direct** (your booking site), **API**, **Airbnb**, **Booking.com**, **Vrbo** or **Expedia**. When you add a booking yourself, you pick its source, so a stay booked on Airbnb can be recorded as one. Bookings marked as from Airbnb, Booking.com, Vrbo or Expedia can't be changed in Overviu, only cancelled: those sites own them.

Calendar sync doesn't create bookings. It blocks the nights that are booked on the other sites, without guest details; see [Channels](#channels).

**Direct** bookings (from your booking site, or added by you with the source **Direct**) also have a payment status, because Overviu keeps track of their money: **Paid**, **Part paid**, **Awaiting payment** or **Pay at check-in**. See [Bookings and statuses](/bookings/bookings-and-statuses).

## The booking site

Every team gets a direct booking site at `your-team.overviu.app`, and can use its own domain instead. It shows your active listings, takes bookings with your terms and rental agreement, and takes payments through your Stripe account. See [Set up your booking site](/booking-site/set-up).

## Channels

Airbnb, Booking.com and Vrbo are channels: other sites your listings are on. Overviu keeps calendars in step with them both ways by calendar (iCal) links, so a booking on one site blocks the dates everywhere. See [Calendar sync](/calendar/booking-site-calendars).

## Related

* [Set up in 15 minutes](/get-started/quickstart)
* [Team and roles](/account/team-and-roles)


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