> ## Documentation Index
> Fetch the complete documentation index at: https://docs.overviu.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications

> Choose which booking emails you get, and send tomorrow's changeovers to your team and cleaners each evening.

Overviu emails your team when something happens with a booking: a new booking, a cancellation, a payment, a guest message. Each person chooses their own, per team. The changeover summary tells you, your team and your cleaners each evening who leaves and arrives tomorrow.

## Your notifications

Open the user menu → **Settings** → **Notifications**. The settings are for the team you're in; teammates choose their own.

| Notification | You get an email when… |
| - | - |
| **New booking** | A booking is confirmed, or made to pay at check-in. |
| **Cancellation** | A booking is cancelled, or an online checkout is not paid in time. |
| **Payment problem** | A card is declined, an invoice is overdue, a guest message fails, or money arrives for a cancelled booking. |
| **Payment received** | A payment, extra charge or security deposit succeeds, or a refund goes out. |
| **Changeover summary** | Each evening: tomorrow's departures, arrivals and turnovers. |
| **Guest message** | A guest writes through the guest page, the listing page or by email. |

Switch each one on or off; it saves straight away. Owners and admins start with every notification on, and members with every one off.

## The changeover summary

The changeover summary is one email each evening with tomorrow's departures, arrivals and turnovers (a guest leaving and another arriving at the same place on the same day), so whoever cleans knows the plan.

<Note>Only owners and admins can change the team's timezone, the summary's time and the extra addresses.</Note>

<Steps>
  <Step title="Open the team's notification settings">
    Open the user menu → **Settings** → **Teams**, open the team, and find **Notifications**.
  </Step>

  <Step title="Set the timezone and time">
    Set the team's **Timezone** and the **Changeover summary time**, and click **Save**.
  </Step>

  <Step title="Add people without a login">
    Under **Extra changeover addresses**, add the **Email** and **Name (optional)** of people who should get the summary without an Overviu login, like a cleaner. Choose **All listings**, or only some **Listings**. Each email has an unsubscribe link; someone who uses it shows as **Unsubscribed**.
  </Step>
</Steps>

Team members switch the summary on for themselves under **Settings** → **Notifications**.

## Related

* [Team and roles](/account/team-and-roles)
* [The inbox](/guests/inbox)
* [The dashboard](/insights/dashboard)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.